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How to fix Amazon App not Working (Best Guide)

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In this post, we will look at ways you can fix Amazon App not working errors and other errors related to the Amazon mobile app for Android and iOS users.

Amazon Shopping provides app-only perks to help make Amazon shopping faster and easier. Millions of products are available for browsing, viewing product details, reading reviews, and purchasing.

Amazon ships to over 100 countries in as little as 3-5 days. Whether you’re shopping for gifts, reading reviews, tracking orders, scanning things, or simply browsing, the Amazon Shopping app provides more benefits than shopping on Amazon’s desktop site.

How to fix Amazon App not Working on iPhone and Android

Below are some of the ways you can fix the Amazon App not working error which many have confirmed this guide has been of help in solving this problem and hoping it will work for you as well.

Check your internet connection

The first thing you need to check is your internet connection. This may seem unnecessary but at times we underlook these small problems.

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Make sure you are connected to an internet connection. If you are using a wifi connection, make sure you have internet access from the wifi connection. Also, if you are using your mobile data, make sure you have an internet plan that will allow you to browse the internet.

Update the Amazon App

Before you go to the next step, make sure you have an updated version of the Amazon app; this is because most developers bring new application updates to fix issues like these, make improvements, or add new features to the app.

In order to check whether your Amazon app is up to date, you can easily search for the Amazon app on the app store if you are an iPhone user or on the play store for Android users.

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If you see an Update instead of an Open button, then it means there is an update, quickly tap on it to install the latest version.

Clear Cache and App Data

If you have tried the methods above and still have not solved the problem, I will encourage you to clear and wipe the app data. This will delete all saved data of the app from your device.

If you are using an iPhone you can clear app data by going to Settings → General → iPhone storage → Amazon → Offload app → Offload app to confirm → Reinstall app.

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You can clear cache and data on your Android device by going to Settings → App Management → Apps → Amazon App → Storage and Data → Clear Data and Clear Cache.

Remove App from Restrictions

In some cases, the Amazon app stops running if there are some restrictions on its required access like the internet, file storage (read and write access), camera, or location access. Check whether each of these accesses is required and allowed if possible.

Also, there are some other apps that restrict apps access to things such as the internet, camera, and others. These include Battery saver apps, data managers, etc. Check if there is any and make sure you have whitelisted the Amazon App.

Final Thought

Thank you so much for reading our post, and I hope the content in this post has been able to solve all your “Amazon app not working” problems. You can share which of them worked for you, which one didn’t work, and your questions and contributions in the comment box.

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