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How to Unfreeze Afterpay Account in 5 Easy Steps

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In this article, we will look at how to unfreeze AfterPay account in 5 easy steps. Afterpay is a great way to buy the things you want now and pay for them later. But what happens if your account gets frozen? We’ll show you how to unfreeze it in just a few easy steps!

Afterpay- what is it and how does it work?

If you’re new to Afterpay, it’s a service that allows you to shop online and pay for your purchase over four equal installments. Think of it as a layaway plan for the digital age! It’s a great way to manage your finances and avoid debt, but what happens if you fall behind on your payments? If you miss a payment or make a late payment, your account will be frozen and you won’t be able to use Afterpay again until you’ve made a full repayment. This can be frustrating, but don’t worry- there are ways to unfreeze your account.

Why your Afterpay account may have been frozen?

You may have noticed that your Afterpay Account has been frozen and you are unable to use it to make any further purchases. There are a few reasons why this may have happened. The following may be the cause of your account being frozen.

1. Making a late payment

The first reason is that you may have missed a payment on one of your previous Afterpay purchases.

If you miss a payment, Afterpay will automatically freeze your account until the outstanding amount is paid.

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This is very common to new users, so you need to make sure you pay your debt before the due date to avoid future problems.

2. Using Unsupported credit card/Bank

Although, AfterPay support several credit cards but there are some cards that may lead to AfterPay freezing your account.

This happened to a user complaining about his account being frozen when trying to link a card from the bank Capital One. So in conclusion we can Capital One cards are not supported on AfterPay.

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3. Unusual activities on your account

For security reasons, AfterPay immediately freezes or deactivates any account that is found to be suspicious or engages in irregular activities.

These include changing details frequently such as names, passwords, phone numbers, email, etc. This hints to them that someone is trying to overtake your account, so the best thing is to freeze till they get further validation that it is really you that is making those changes.

4. Making a lot of purchases at a time

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If you are a new user mostly make fewer orders like 2-3 times per month. Making a lot of orders can make AfterPay freeze your account.

However, you can gradually increase your orders as time goes on. This could be 3-4 in the second month and also make payments as early as you can.

5 easy steps to unfreeze your Afterpay account

If you find yourself in the unfortunate situation of having your Afterpay account frozen, don’t worry, there are a few easy steps you can follow to unfreeze it.

  1. Get in touch with Afterpay customer service. The first thing you need to do is contact Afterpay customer service so they can help you out. You can reach them by phone, email, or live chat.
  2. Make a payment. Once you’ve spoken to customer service, they will likely ask you to make a payment towards your outstanding balance. This is to show that you’re serious about repaying your debt and to start rebuilding your credit score.
  3. Follow up with customer service. Once you’ve made a payment, be sure to follow up with customer service to ensure that your account has been unfrozen.
  4. Repay your outstanding balance. The final step is to repay your outstanding balance in full so you can avoid any future issues with your account.
  5. Keep up with repayments. After you’ve unfrozen your account, it’s important to keep up with your repayments so you don’t run into any more issues down the road.

Let’s put it in a nutshell…

AfterPay is very conscious when it comes to security and also make sure they put in the appropriate measure to protect its users from other people on the internet hunting others’ account. That is why they need proof that an account belongs to you before they unfreeze your account.

Also, no company wants to run at a loss, in general, no one wants to be taken advantage of, so if you order and you don’t pay in time, the possibility of your account being frozen is very high.

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